Friday, June 30, 2006

The come-uppance is coming...

*chuckle* I'm so amused... Today we had a team meeting at work, where we went over a "new" policy. Actually, it's an old policy that everyone just kind of let go lax and all the slackers decided to take advantage of the slackness - JabberJaw included.


You see, if you have any experience working in a call center, you know that there are certain log-in's and log-out's which need to happen on your phone in order to meet a daily / weekly statistic. If you're a slacker, you can manipulate these by choosing different codes than what you're supposed to, OR in *some* people's cases, by being constantly in certain codes and claiming "research" on accounts.


The specific code for out is 5 - the dreaded "supervisor" code. It's the one we're only supposed to have been using for such things as system issues, and pretty much only that. Your manager would cut you slack occasionally and give 6 minutes in it to do some research once or twice a month if you have a case that warranted it, but that's it - otherwise, you're on the phone, buster.


So, apparently there have been people who have taken advantage of this whole logging out thing and have ended up taking almost an entire day for "research" - and pretty much simply just generally sitting around BS-ing and doing nothing.


Interestingly enough, the only person out of our entire team that was upset was... gee, whodathunkit: JabberJaw. He got all red in the face, and pissy, saying how he would NEVER meet stats now, etc, etc, and how did this policy change make Splat, Inc a better and more welcoming place for new employees to work, blah blah blah... My thoughts were simply that if *I* could do it, then so could he, dammit. Suck it up and deal.


Apparently he has 9 days off in a row, which means I won't have to deal with his ass at all next week (thank the Lord and Lady), and then we shall see how well he deals with actually doing work all day instead of getting paid to read the paper.


So, we shall see... meanwhile, I'm sitting here in the buff, in a rather warm apartment, contemplating the possibility of going to the pool... I'm not sure...

~M

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