So, Friday the dental clinic finally called me back - at 5pm... They said they couldn't set up an appointment or make decisions regarding my care until they got my chart back from the other clinic where I had the urgent appointment on Wednesday...
I'm sorry, what? You don't have my chart back to the regular clinic, and it's been 48 hours? Why didn't they send it back that evening before closing - seeing as how it's only 2.5 miles away from you... Their answer? "I don't know..."
I see...
So, supposedly, I'm to hear from them today. I'm not going to wait - I'm calling at my first break, and then if I don't hear back, I'll call at my lunch, and lather, rinse, repeat until I get somewhere. This has to be some of the worst customer service and patient treatment I've ever had in my life, I swear to the good Goddess above.
This will make appointment # 5 that I've had to make to get ONE tooth fixed. OMG. This falls under the "That's just sad" category.
~M
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment