Amazon's response...

This is the response I got from Amazon regarding my email:


Thank you for writing to Amazon.com with your comments about the
listing of "Octaevius Altair."

I realize that you have been greatly inconvenienced by this
situation.

Please know that you are a valued customer of Amazon.com, and I am
very sorry if the listing of this product has caused you any offense.

Please note that, customer service is not in a position to make
changes to web site features or functions. Likewise, we cannot make
promises that other departments will make changes at our request.
The most we can do is to be sure that your comments are forwarded to
those who have these responsibilities.

Rest assured that we have forwarded your comments to appropriate
department in our company for consideration to remove the item from
our web site.

Please know that we do take the feedback very seriously. Strong
customer feedback like yours helps us continue to improve the
selection and service we provide, and we appreciate the time you
took to write to us.

Please let me assure you that we have done so. I hope you will
understand our limitations in this regard.

Thank you for your understanding. We hope to see you again at
Amazon.com.


Please let us know if this e-mail resolved your question:

If yes, click here:
http://www.amazon.com/rsvp-y?c=ygexcyxy3450799807
If not, click here:
http://www.amazon.com/rsvp-n?c=ygexcyxy3450799807

Please note: this e-mail was sent from an address that cannot accept
incoming e-mail.

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